Frequently asked questions常见问题

Quick answers about YesHealth.关于医起行的快速解答。

Do I need to register or create an account?需要注册或创建账号吗?

No. YesHealth works without sign-up, login or an email address. Just open the app and choose what to share.

不需要。医起行无需注册、登录或邮箱。打开 App,选择要共享的数据即可。

Where is my data stored?我的数据存储在哪里?

On your iPhone. Health data, synced device data, notes and summaries are stored locally in the app; connection sign-ins are kept in the iOS Keychain. We don’t operate a server that stores your health data. For some device connections, a minimal sign-in service is used only to exchange login tokens — it does not store your health data. See the Privacy Policy for details.

在你的 iPhone 上。健康数据、设备同步数据、备忘与汇总都保存在 App 本地;设备连接的登录凭证保存在 iOS 钥匙串中。我们不运营存储你健康数据的服务器。部分设备连接会使用一个最小登录服务,仅用于交换登录令牌,不存储你的健康数据。详见隐私政策。

Does it work without a wearable?没有可穿戴设备能用吗?

Yes. Apple Health on your iPhone is enough — for example, iPhone counts steps on its own. Wearables add more detail but are optional.

可以。iPhone 上的「苹果健康」就足够——例如 iPhone 本身就能记录步数。可穿戴设备能提供更多细节,但并非必需。

Which devices and data sources are supported?支持哪些设备和数据来源?

YesHealth is an iPhone app. It reads Apple Health (heart rate, activity and steps, sleep, and optionally weight and blood glucose), so anything that writes to Apple Health — such as Apple Watch — can show up. It can also connect directly to Oura, Garmin and Dexcom. Some direct connections may show as “Coming soon” while they roll out.

医起行是一款 iPhone App。它读取「苹果健康」(心率、活动与步数、睡眠,以及可选的体重与血糖),因此任何写入「苹果健康」的设备(如 Apple Watch)的数据都可以显示。它还可以直接连接 Oura、Garmin 和 Dexcom。部分直连在逐步开放期间可能显示为「即将推出」。

Is YesHealth medical advice?医起行提供医疗建议吗?

No. YesHealth is not a medical device and does not diagnose, treat, prescribe or recommend doses. Insights describe trends in plain language for reference only. Talk with a licensed clinician about medical questions, and call your local emergency number in an emergency. See the medical disclaimer.

不提供。医起行不是医疗器械,不进行诊断、治疗、开药或剂量建议。洞察只用平实语言描述趋势,仅供参考。医疗问题请咨询持证医生,紧急情况请拨打当地急救电话。详见医疗免责声明。

Why does the chat refuse some questions?为什么健康对话会拒绝回答某些问题?

For your safety, the chat only describes trends in your own data. It is designed to refuse requests to diagnose a condition, prescribe or change medications, or suggest doses (including insulin), and will point you to a licensed clinician — or to emergency services when appropriate.

为了你的安全,健康对话只描述你自己数据中的趋势。它被设计为拒绝诊断疾病、开药或改药、建议剂量(包括胰岛素)等请求,并会建议你咨询持证医生,必要时联系急救服务。

How do I delete my data?如何删除我的数据?

Delete individual medication or symptom notes in the app, disconnect devices on the Devices tab, and turn off Health access in iOS Settings. To remove everything, delete the app — all YesHealth data lives on your iPhone. There is no account or server copy for us to delete. More in Support.

可在 App 内逐条删除用药备忘或症状日记,在「设备」页断开设备,并在 iOS 设置中关闭健康访问。若要全部清除,删除 App 即可——医起行的所有数据都在你的 iPhone 上。我们没有账号或服务器副本需要删除。详见支持。

How much does YesHealth cost?医起行收费吗?

YesHealth is a one-time paid download on the App Store. There are no subscriptions, ads or in-app purchases. The price shown in the App Store for your region applies.

医起行在 App Store 一次性付费下载,没有订阅、广告或 App 内购买。具体价格以你所在地区 App Store 显示为准。

Which languages are available?支持哪些语言?

English and Simplified Chinese. The app follows your system language by default, and you can change it in Profile › Language. This website also has an EN / 中文 switch at the top.

英文和简体中文。App 默认跟随系统语言,可在「我的 › 语言」中更改。本网站顶部也有 EN / 中文 切换。

Still have a question? Visit Support or email cathymanzkx@gmail.com.还有疑问?请访问支持页面或发邮件至 cathymanzkx@gmail.com。